How does an online mentoring session work?

Online mentoring is built in to the PlayBook platform, there's no need to download any software. It's completely automated through the PlayBook website. An athlete will prepare questions or have a goal for the session, it may be a discussion about sporting journeys, or the skills associated with sport such as goal setting, leadership, communication and strategies for resilience building or overcoming hurdles. When an athlete books your online mentoring session option the PlayBook website will automatically create the online chat for you. You are emailed the link 2 hours before the session, alternatively you can sign in to your Profile - Sessions - Upcoming and see the 'Join Now' button at the session time. Either of those options will take you to a screen to see each other and chat. It's all within the PlayBook website so super easy. You can use this online mentoring functionality on mobile or desktop. The desktop version will also allow you to share your screen if you want to review anything on screen together. Here's a demo of how online mentoring works: https://playbook.coach/help-centre/coach/coach-online-mentoring Troubleshooting - if you or your athlete see a blue screen, just refresh your page and it will be resolved. If you have any questions just reach out to the PlayBook team, we're happy to help