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A session went over to completed status but it isn't completed, what do I do?

If the session says it was completed and it wasn't please contact the PlayBook team asap, a manual refund for the athlete may be required.

Related questions

What happens when I receive a request? How do I reschedule a session? Who brings the equipment? What's the earliest an athlete can book for? How can an athlete make a last minute booking Help! The athlete said they can't book

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