Searching & Booking
On the PlayBook home page select your sport to view the Coaches available. If you want a location based search, you can input your suburb or postcode and see if there is a Coach near yo... On the PlayBook home page select your sport to view the Coaches available. If you want a location based search, you can input your suburb or postcode and see if there is a Coach near you. You will see an overview of each Coach in the search results. Just select their profile to see more detail. Their bio, expertise and r... See more
What search options do I have?You can search for coaches in a couple of different ways. You can search via location, sports or keyword. To search via keywords scroll to the bottom of the website and there will be se... You can search for coaches in a couple of different ways. You can search via location, sports or keyword. To search via keywords scroll to the bottom of the website and there will be search function. You can enter, position specific for example goal kicking, GD or spin bowling. See more
Can I book on behalf of my child?Yes. Under “My Athlete Profile” you have an option to add another athlete, this is where you can add in your children that you will schedule (and pay) sessions for. Once you add in your... Yes. Under “My Athlete Profile” you have an option to add another athlete, this is where you can add in your children that you will schedule (and pay) sessions for. Once you add in your dependants, you can select their name when you book a coaching session. See more
How can I tell if a coach is available?On your chosen Coach’s profile page, select your location, day and booking duration. In the list of times the blue ones represent available times and the red times are unavailable times... On your chosen Coach’s profile page, select your location, day and booking duration. In the list of times the blue ones represent available times and the red times are unavailable times, this will advise you the available times for booking. Scan through their calendar to check what is available for you to book. If a coac... See more
Can I book multiple sessions?You sure can! All you need to do is request a booking session and then you press on recurring booking checkbox towards the bottom of the booking screen. You can choose how many sessions... You sure can! All you need to do is request a booking session and then you press on recurring booking checkbox towards the bottom of the booking screen. You can choose how many sessions you would like to request, you can choose the frequency and even the day you would like the session to be on. Each session will go to th... See more
How do I coordinate coaching session details with my coach?Once you make a booking, the coach will receive a notification that specifies your coaching session details. This includes your name, the location, time and duration of the session as w... Once you make a booking, the coach will receive a notification that specifies your coaching session details. This includes your name, the location, time and duration of the session as well as the session overview or goals you included in the booking. If you need to contact your Coach prior to the coaching session, you ar... See more
How do I organise an online mentoring session?Some of our coaches also offer online mentoring. This is inbuilt in to the PlayBook platform, there's no need to download any software. It's completely automated through the PlayBook we... Some of our coaches also offer online mentoring. This is inbuilt in to the PlayBook platform, there's no need to download any software. It's completely automated through the PlayBook website. This dedicated time is to discuss sporting journeys, or the skills associated with sport such as goal setting, leadership, communi... See more
Why are the prices for each coach different?Coaches choose how much they charge for their coaching sessions. When setting prices, coaches take into consideration their expertise and experience, coaching facility costs they have t... Coaches choose how much they charge for their coaching sessions. When setting prices, coaches take into consideration their expertise and experience, coaching facility costs they have to pay, their travel expenses and any equipment they supply. See more
Can I chat to the coach before I book?The coach profile should be enough for you to be confident to book with a particular coach but if you want to ask a question you can message the coach on PlayBook. When you book you hav... The coach profile should be enough for you to be confident to book with a particular coach but if you want to ask a question you can message the coach on PlayBook. When you book you have a field for session goals and athlete context so you can be as detailed as you like in that section for the coach to be well prepared t... See more
Can my child sign up and message a coach themselves?It is against the PlayBook Digital and Social Media Interaction Policy for children to communicate privately via the platform with coaches. It is against PlayBook terms and conditions f... It is against the PlayBook Digital and Social Media Interaction Policy for children to communicate privately via the platform with coaches. It is against PlayBook terms and conditions for athletes and their parents to communicate with coaches via text, email or social media. For all children under the age of 18 the paren... See more
How will the coach tailor the session?We recommend discussing the session goals with the coach via messages prior to the session and if you’re booking on behalf of your child, involving them in the decision making regarding... We recommend discussing the session goals with the coach via messages prior to the session and if you’re booking on behalf of your child, involving them in the decision making regarding their private coaching journey. This encourages them to be invested in the process but also contributes to empowerment and autonomy with... See more
