Your Coach Profile

How does the availability work?

As a coach, you can nominate specific days and times that you are available. You can also be specific with your available time slots across the day e.g. available from 8-10am and 3-6pm ... As a coach, you can nominate specific days and times that you are available. You can also be specific with your available time slots across the day e.g. available from 8-10am and 3-6pm on Tuesdays (you do not have to be available for the whole day). Your weekly schedule can be as open as you like and you will only re... See more

How do I edit my coach profile?

Your Coach Profile is the information that is made public in the PlayBook search function. It is a way for potential clients to get an understanding of who you are as a coach. Your Acco... Your Coach Profile is the information that is made public in the PlayBook search function. It is a way for potential clients to get an understanding of who you are as a coach. Your Account Information is your personal information such as your address, which will remain private to you and will not be displayed on your pub... See more

What are session types?

As a coach, you can set what types of sessions you want to do and the duration. The options are one-on-one, small group, team, online mentoring as well as session packages. You can add ... As a coach, you can set what types of sessions you want to do and the duration. The options are one-on-one, small group, team, online mentoring as well as session packages. You can add as many session types as you would like. You can also edit these as you go along e.g. a custom team booking with travel required may have... See more

What is the recommended price range for sessions?

What you charge is up to you. Some factors to consider with your pricing are your skills, experience and qualifications. It is also important for you to consider any fixed costs of the ... What you charge is up to you. Some factors to consider with your pricing are your skills, experience and qualifications. It is also important for you to consider any fixed costs of the venue or training equipment and your travel time. You can easily edit your prices via your Coach Profile, so just start with something th... See more

Where do I coach in-person?

You list coaching locations that you have permission, and access, to use for paid coaching. You can list up to 10 coaching locations on your coach profile. If your coaching location has... You list coaching locations that you have permission, and access, to use for paid coaching. You can list up to 10 coaching locations on your coach profile. If your coaching location has an additional fee such as court or lane hire then you need to make this clear on your coach profile and create a pricing option that fac... See more

I only want to offer online mentoring, is that ok?

Online mentoring is a live and interactive conversation via the PlayBook website. It's an opportunity for the athlete to learn from your sporting experience and expertise to expand thei... Online mentoring is a live and interactive conversation via the PlayBook website. It's an opportunity for the athlete to learn from your sporting experience and expertise to expand their knowledge, skills and experience to elevate their game. You can set up your coach profile to just offer online mentoring. The athlete w... See more

How do I register my profile?

Once you have filled all the fields in your coach profile, a 'send registration button' will appear. All you need to do is click that button and an email will be sent to you detailing t... Once you have filled all the fields in your coach profile, a 'send registration button' will appear. All you need to do is click that button and an email will be sent to you detailing the next steps to verify your identify and working with children card. See more

How do I refer a coach?

Within your Coach profile you have an option to ‘Refer a Coach’, select this to refer a coach. The link you share with potential coaches contains a unique code so we can match new coach... Within your Coach profile you have an option to ‘Refer a Coach’, select this to refer a coach. The link you share with potential coaches contains a unique code so we can match new coach sign ups to your referrals. When you refer a coach, please ensure they have sporting expertise and operate with professionalism and have... See more

What documents do I need to provide to go live?

You'll need provide a copy of your current passport as well as your paid Working with Children card. If you don't have a current Passport then you can provide a copy of your drivers lic... You'll need provide a copy of your current passport as well as your paid Working with Children card. If you don't have a current Passport then you can provide a copy of your drivers licence (front and back) and birth certificate, this will satisfy the Stripe Know your Customer checks and demonstrate your eligibility to w... See more

How do I find athletes?

You should share your profile with your community such as Instagram, LinkedIn, Facebook and Twitter. If you’re associated with a club it’s also great to share there. Athletes will view ... You should share your profile with your community such as Instagram, LinkedIn, Facebook and Twitter. If you’re associated with a club it’s also great to share there. Athletes will view your profile and have the functionality to book a session with you through the PlayBook website. Once you complete a session the athlete ... See more

Do I need a profile picture?

Every coach profile needs a photo. A great photo. Remember the photo is one way that potential clients will connect with you and choose you as their coach. So, you need a great headshot... Every coach profile needs a photo. A great photo. Remember the photo is one way that potential clients will connect with you and choose you as their coach. So, you need a great headshot of yourself. Your image should represent you - professional, engaged and passionate. The quality needs to be crisp and clear; a photo fr... See more

Is my profile picture too large?

You can resize your image by changing the resolution. For example, on a Mac you can open the image in Preview and go to Tools – Adjust Size and reduce the Resolution. The resulting size... You can resize your image by changing the resolution. For example, on a Mac you can open the image in Preview and go to Tools – Adjust Size and reduce the Resolution. The resulting size will be displayed, just check this is less than 1MB. Any questions – let us know and we can help. See more